Your questions, answered

Fourteen days. The trial starts as soon as you create your account, with no commitment.

No. No card is requested or stored to open the trial, and nothing is charged automatically when it ends.

The whole product is open: website, appointments, clients, team, catalogue, point of sale. The features that genuinely call artificial intelligence are capped at 25 credits per day and 200 credits for the entire trial.

Access to paid features is suspended until a plan is chosen. The account owner keeps access to the Subscription page to pick one.

No. Nothing is deleted when the trial expires: your locations, clients, catalogue and website all stay in place and are there again as soon as a plan is active.

Yes. You choose at the end of the trial, or earlier if you prefer, from the Subscription page in your workspace.

Four plans: Starter, Growth, Pro and Enterprise. The exact amounts, along with the number of locations, users and included AI credits, are shown at the top of this page and in the comparison table just above.

Four things only: the number of locations, the number of team users, the AI credits included each month, and access to Growth AI. Everything else in the platform is identical across the three plans - the comparison table above shows it line by line.

Only your team members use a seat. Your own clients never do, even when they book online and have a client record.

From the Pro plan. Growth AI is the only capability in the platform reserved to a plan tier.

Yes, from the Subscription page in your workspace. The change is made by the account owner.

Enterprise is set by contract: capacity, credits and support are defined with you. The Contact us button on the Enterprise card opens the request.

It is the unit that measures your use of the artificial-intelligence features. Each plan includes a number of them per month, shown in the table above.

Operations that genuinely call AI: generating images, video and voice, generating or redesigning your website, conversations with your AI employees (reception, sales, support, marketing) and Growth analyses. A conversation with an AI employee is billed once, not per message.

No. Appointments, the calendar, client records, the catalogue, stock, orders, the point of sale, payroll and accounting consume no credits at all: they are ordinary operations, with no AI involved.

The AI action concerned is declined with a clear message stating how many are missing. The rest of the platform keeps working normally.

Yes. Top-up packs are available from the Subscription page in your workspace, on top of the credits included in your plan.

Unused included credits carry over, capped at one month of your quota, at renewal. Purchased credits never expire: they are kept and spent after the included ones.

By email: booking confirmations and automatic reminders are sent from the platform.

Not today. Both channels exist in the notification architecture, but neither is enabled in production: we would rather tell you than let you believe a message will go out. Email is the channel that genuinely works.

No. Notifications and reminders do not go through the credit engine: they are independent of your AI quota.

Yes. Marketing consent is separate from service messages: a client who has not accepted marketing communications still receives their booking confirmations and reminders.

Yes. Your site is generated from your real information - your services, your prices, your contact details - rather than an empty template to fill in.

Yes. A visual editor lets you change the text, images, section order and visual identity, with no technical skills required.

Yes. Once published it is live at a Dolirah address, with online booking and, if you enable it, your store.

Your workspace lets you declare a domain name you already own and verify ownership through DNS. Final go-live is completed with our team: write to us if this is your case.

Yes. You can publish an English version of your site alongside the French one.

You and the people you invite. Each business is strictly isolated from the others on the platform: no data is shared between two accounts.

Yes. Access is governed by roles and permissions that you configure, including location by location. Sensitive actions are logged.

It stays yours. Dolirah hosts it so you can work, and you keep control over each person's communication consent.

The account owner. Managers and employees use the platform normally but do not see billing and cannot change the subscription - that is deliberate.

Your access is not cut immediately: the platform keeps working while the situation is sorted out.

No. Cancelling means not renewing: you keep access until the end of the period you have already paid for.

Create your account: the 14-day trial starts immediately, with no credit card. You choose a plan afterwards, once you know what you are buying.